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Digimon Masters FAQ

The FAQ page lists the more common questions of players. If you have a specific game content question, please select the game option to view the corresponding FAQ Section. Using the Search function can greatly help to find your issue.

21 Account My account was hacked or scammed, what do I do?

Sorry but GAMEKING does not currently offer item or character restoration. Please re view the Operation Policy section 4.1 and 4.2.

20 Account Can stealing be reported?

Inconsiderate acts such as stealing are not dealt with through in-game reporting. Stealing is a problem which can arise from a player-to-player conflict, and the management cannot be involved in such conflicts.

19 Account How do I change my password?

1.Log out
2.Click the login buttons on the top right or middle left side of the website.
3. Click "Did you forget your account?"
4. Follow the instructions for recovering or resetting your personal account information.

18 Account Why is the 'secret question' important for my account?

If you do not remember the answer to your secret (private) question, you will not be able to change your account's password. In order to prevent such concerns, please do not forget the answer to your secret quesetion!

17 Account Why was my account blocked for illegal Character or Guild names?

If your name or guild name violates the policy.

16 Account Why is my name unavailable?

Once a Tamer's name has been created on a server, no one else can possess the exact same name. If a Tamer has been deleted or the corresponding account is banned, the name will be available for anyone else to use again.

15 Account Why was my account blocked for illegal program used?

If you are playing the game with any illegal modifications to the client or normal gameplay.

14 Account Why was my account blocked for Prevention of proper operation?

If you purposely interrupt a GM, Admin, or Mod on the forum or in game during Officaial GAMEKING Business.

13 Account Is buying/selling or trading accounts illegal?

Yes - buying, selling or trading a game account is prohibited by our policies. Please also be informed that all accounts are owned properties of GameKing.

12 Account What is considered an illegal name?

All in game names for a player character can not contain offsenive words or impersonate official GAMEKING employees or in game Monsters and NPCs.

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