Dear Tamers,

We are happy to inform you that the issue where 200 crowns were not delivered after purchase has been completely resolved. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding as we worked to identify the cause and implement measures to prevent it from happening again.

For those who have already submitted a ticket, please rest assured that your cases are being reviewed and processed. If you haven’t submitted a ticket yet, please provide the information below, and we will assist you promptly.

Required Information for Submission:

- Transaction Code (found in the email receipt)
- Date and Time of the Issue
- Account ID
- Purchase Platform

Thank you for your patience and support.