We have identified an issue where some users did not receive crowns after purchasing 200 crowns. We sincerely apologize for the inconvenience caused by this matter.

If you have been affected, please refer to the information below and submit a ticket through our website with the required details. Once we receive your submission, we will review and proceed with the restoration process.

Required Information for Submission:

- Transaction Code (provided in the email receipt)
- Date and Time of the Issue
- Account ID
- Purchase Platform

Thank you for your understanding and cooperation.