Hello, This is DATS Center.
We sincerely apologize to all Tamers who may have experienced a lot of inconvenience due to the server integration issue.
In addition, we will deliver related compensation plans.
◎ Compensation
#01. [Event Extension]
- Attendance event will be extended.
1. [Box of Appreciation 5] and [Box of appreciation 6] will be extended to 12/28 and 12/29, respectively.
*This information can be checked in-game at 06:00a.m (KST) on 22.12.28.
2. 1000% Burning Event will be extended from after the maintenance on 12/28 to 12/29 each for 24 hours.
3. 100 Day DigiEgg Event will be extended
12/20 reward [Wormmon Lv. 4-5 Hatch Box] and 12/21 reward [Deputymon Lv. 4-5 Hatch Box] will be extended to 02/23 and 02/24 respectively.
* This information can be checked in-game at 06:00a.m (KST) on 23.02.23.
#02. [Event reward payment]
- Event items that were not received due to inability to access the server will be provided.
The provided items are [Event Rewards Pouch] 1ea, [Apology Reward Pouch] 1ea, and [Daily Attend Reward Pouch] 1ea.
Compensation is scheduled for 12/22, it can receive compensation per Tamer.
※ Please note that. Compensation is provided only to Tamers who have been connected for less than 1 month.
◎ [Event Rewards Pouch] Item List info
◎ [Apology Reward Pouch] Item List info
◎ [Daily Attend Reward Pouch] Item List info
※ All items from the event are character bound.
※ It can be paid by mail and can be paid once per Tamer.
※ Compensation is provided only to Tamers who have been connected for less than 1 month.
#03. [Cracks and Monsters Exchange rate adjusted]
- In case of inconvenience in participating in the event due to server instability, the quantity of materials for the top 1-3 items in the [Submit Mana stone] exchange section of the [Cracks and Monsters] event has been slightly relaxed.
Thank you.