
[Notice]Operations and CS Transfer_150811
08-07-2015
21,169
Hello, this is Joymax.
We would like to extend our sincerest thanks to those whom have loved and had as much fun with Digimon Masters as we did. October of the year 2011 has been a meaningful month for us. It is when we proudly presented Digimon Masters and launched it globally to provide entertaining environment to all of our users.
In order to provide the best gaming experience possible to our valued tamers, we would like to inform all of you that Digimon Masters operation services and customer support will be transferred to Movegames Inc. on August 11, 2015.
Your personal information will remain as it is and can still be used within the range you've agreed and it will still be secured in compliance with the technical protection measures in accordance with relevant laws.
Company Information:
* Company: Movegames Inc.
* Address : 341, Gangnam-daero, Seocho-gu, Seoul, Korea 137-858
Moreover, after transferring all information of players from Joymax to Movegames, the operation and customer support service will be handled by Movegames Inc. All account information together with its existing tamers and items will not be deleted. And Players can still access and use Joymax Portal page as usual. Expect that better service will be provided since the game will be directly handled by the developer after service transfer has been completed.
The key points are:
1. Digimon Masters operation services and customer support will be transferred to Movegames Inc. on August 11, 2015.
2. All account information, tamer, and item database will be maintained and will not be deleted.
3. Also, Platform and license will be transferred to Movegames after the operation and customer support transfer has been completed. More details regarding this undertaking will be announced soon.
Lastly, we would like to take this opportunity to express our deepest apologies for not being able to provide any game updates to our valued users for the past months. You can expect that after the transfer has been made, Game Updates will resume and better service will be provided since the game will be directly handled by the developer.
Thank you.