I not received my level 50 gift box - Tamer : Allzi // server: omegamon

My friend is playing with an Steam account and didnt received the lvl 10 and lvl 20 reward gifts... Is it normal?

my friend didnt received the lvl 10 gift box, nick SilveiraLA server Leviamon...

i never get gift box when level up to 10 and 20 Nick : ReikaKurose Server : Omegamon

i never got my level 10 gift box server is Lucemon nick is DarkShadow24

I not received lv10 gift Char - ZikaDPantanu server Barbamon look my char please em give me itens

I never got my level 10 and 20 rewards gift box Server is Omegamon and nick is EtherDivine

i didn´t receive my level 50 tamer gift box Server: Lilithmon nick:carlitosdrac

i dont receive this rewards im lv 50 tamer for now, SERVER: LUCEMON NICK: Rry

I didn't receive my level 10 tamer gift box contents Inventory expansion x 7, Warehouse expansion x 7, Chicken combo x 100, Amplification booster x 5. I'm on STEAM server OMEGAMON. My IGN is xSpartoii